This Privacy Policy explains how we collect, use and protect your personal information when you visit or transact on our website.
Alexim ensures the maximum confidentiality and protection of personal data that users or potential users, in order to use the services, provide us through our website (https://alexim.com), application other documents or forms.
Alexim is aware of the high importance of the privacy of our users and all those who are interested in the services offered. Being consistent with this consideration, we are committed to respecting your privacy and protecting the confidentiality of your private information and personal data. For this reason, through this Privacy Policy, we inform our users of the way in which the personal data provided is collected, processed and protected.
Private personal information does not include information that is available through publicly accessible sources. These are understood to be the means of electronic, optical and other technological communication designed to provide information to the public and open to general consultation, telephone directories, newspapers and magazines, social media, professional lists, repertoires of anonymized jurisprudence, the Public Registries administered by the National Superintendency of Public Records as well as any other registry or data bank qualified as public in accordance with law, the Public Administration entities in relation to the information that must be delivered in application, Law of Transparency and Access to Public Information.
In accordance with the Personal Data Protection Law (hereinafter, the “Law”) and its Regulations, personal data is understood as any information about a natural person that identifies them or makes them identifiable through means that can be reasonably used.
On the other hand, the processing of personal data is understood as any technical operation or procedure, automated or not, that allows the collection, registration, organization, storage, conservation, elaboration, modification, extraction, consultation, use, blocking, deletion, communication . by transfer or dissemination or any other form of processing that facilitates access, manipulation or interconnection of personal data.
Alexim develops its Personal Data Processing Policy in accordance with the guiding principles established in the Law mentioned below:
In this case, those in charge of processing have appropriate security measures in accordance with the processing to be carried out, as well as adopting the necessary technical, organizational and legal measures to guarantee the confidentiality of personal data.
The user is informed and freely and voluntarily authorizes Alexim to collect, store, conserve, access, use, delete or update their Personal Data for its activities in Peru. In this sense, the personal data to which Alexim has access as a result of the services it provides or by filling out different forms will be incorporated into the corresponding “Web – App Users Personal Data Bank”, forming the organized set of data. personal data of users, created by and registered in the National Registry for the Protection of Personal Data.
The personal data provided by users will be treated with complete confidentiality and can only be known and handled by Alexim staff who need to know said information to provide the services offered. Alexim undertakes to maintain professional secrecy regarding these and guarantees the duty to keep them by adopting all necessary security measures.
If the registered data is inaccurate, in whole or in part, or incomplete, Alexim may update it and/or replace it with the corresponding rectified or completed data.
The personal data requested from users through different forms on the website, application or physical forms are basic contact data and are adequate, relevant and not excessive in relation to the purpose for which they are collected.
The user expressly authorizes Alexim to use their data to process orders, deliver products and services, process payments, maintain and update our files and their accounts with us, make available content such as wish lists and customer comments, product recommendations. products and services of interest to you. Likewise, we use this information to be able to provide these services and functions on our own behalf or on behalf of third parties, such as Selling Companies on the Site, to improve our services, features and platform, prevent or detect fraud or abuse, allow third parties to provide technical, logistical or other services on our behalf, adapt our communications and, in general, development of commercial, contractual, marketing, advertising, promotional, administrative and user support actions, whether of a general nature or adapted to their characteristics. . personal. These actions may be carried out by email or other equivalent means of communication.
Personal data will be canceled when they are no longer necessary for the purposes for which they were collected. However, they will be kept for as long as Alexim may be held liable as a result of this relationship with users. Subsequent treatment with historical, statistical or scientific purposes will not be considered incompatible.
Likewise, the user expressly authorizes Alexim that, when using the virtual form found at the URL: https://alexim.com , their data will be processed for the purpose of meeting the needs of the patient care procedure. claims submitted by users through the Claims Book, as well as to, once the claim attention procedure is completed, meet the needs derived from any judicial, administrative or arbitration process or procedure that may arise in the future or arise in relation to the claim that the user has presented, attend any inspection by the competent authority regarding the processing of personal data.
The data collected through the Complaints Book will be stored in the “Complaints and Claims” database owned by Alexim.
As a consequence of the purposes described, the data storage period will be indefinite. For all purposes, it will be understood that this maximum period of storage and processing of personal data is a right of Alexim and not an obligation, so Alexim may choose to store and/or process them for shorter periods. This does not in any way harm the rights of users to revoke consent for their personal data at any time, as permitted by law. Alexim details this in this Privacy Policy.
Users authorize Alexim to process their personal data in order to provide answers to queries made through the “Online Chat”, for which the measures adapted in this Privacy Policy will be applied.
The user authorizes the transfer of their data to companies at a national or international level (cross-border flow) related and/or associated with Alexim in order to adequately manage the services requested by users and the procedures that arise subsequently, in relation to the purpose indicated in the previous sections, extending to them the express authorization for their use. Alexim guarantees the adequate level of protection of users’ personal data for the transfer of personal data, in accordance with protection comparable to that provided for by this Law or international standards on the matter.
In compliance with current regulations, the Information Security Directive approved by the Directorial Resolution of the National Authority for the Protection of Personal Data, Alexim has adopted the technical and organizational security and confidentiality measures appropriate to the category of personal data, necessary to maintain the required level of security, with the aim of avoiding, as far as possible, alteration, loss or unauthorized treatment or access that may affect the integrity, confidentiality and availability of the information.
However, the transmission of information through communication networks and the Internet is not completely secure; For this reason, and although Alexim will make its best efforts to protect personal data, it cannot guarantee its security during transit to the Website. All information that Internet users provide by this means is sent at their own risk and expense.
Internet Users who have provided personal data to Alexim can contact it, in order to be able to exercise their rights of information, access, updating, inclusion, rectification and deletion, to prevent the provision of their personal data, to object. . to the treatment or objective processing of the data, in the terms set forth in current legislation. These rights may only be exercised by the owner of the personal data or his or her representative, in accordance with the law.
In order to exercise these rights, users must contact the following email address contacto@alexim.com with the reference “Personal Data Protection”, specifying their data, proving their identity and the reasons for their request. Whoever signs the request must attach a simple copy of the documents that prove the identity of the owner (National Identity Document or equivalent document) or, where applicable, that of the attorney-in-fact, as well as a simple copy of the power granted by notarial means when applicable.
As it is a virtual tool, which does not allow direct physical contact between Alexim and the owner of the personal data, Alexim will collect and process the personal data based on the presumption of good faith that the person providing it is of legal age. before the law, is proficient in the Spanish language, is in full use of his mental faculties, has full civil capacity and is the owner of the personal data or acts as a representative of the owner of the data he provides, in the event that are owned by third parties.
To make any type of query regarding this Policy, you can contact the following email address: contacto@alexim.com.
Alexim’s Personal Data Protection Policy is constantly updated, so Alexim reserves the right to modify its Policy in the event that there is a change in current legislation, doctrine, jurisprudence or due to its own business criteria. If any change is made to this Policy, the new text will be published on this same Website or Application.
All users are recommended to periodically access this Privacy Policy, which can be found on the website https://alexim.com.
This Policy for the Processing of Personal Data is published on November 8, 2024
